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Dynamics CRM

With more than 4 million users worldwide, Microsoft Dynamics CRM is the fastest growing CRM solution available today, delivering powerful Sales, Marketing and Customer Service functionality ‘out of the box’.

But to be truly effective, your CRM solution needs to align with your business processes. That makes delivery of CRM as much about stakeholder engagement, fit gap analysis, project management, integration and risk management as it is about technology. The solution must also work with your web site, with Outlook and Microsoft Office, with the tools your marketing team use and with your order processing and financial systems.

That is where Esuasive comes in. We know Dynamics CRM, but we also have expertise in marketing automation, web site design, content management, search engine optimization, email marketing, mobile, workflow and business intelligence. We bring these skills together to create a seamless solution.

We are also strong on project delivery, taking responsibility for delivery of the solution and following through with training and support to accelerate user adoption. This allows you to focus on the sharp end – winning new business and building strong and enduring customer relationships.

Dynamics 365 to launch on November 1

October 26th, 2016|Comments Off on Dynamics 365 to launch on November 1

Microsoft’s latest cloud service, Dynamics 365, which combines components of their CRM and ERP solutions will arrive on November 1. It will be available in more than 135 markets in over 40 languages. Microsoft first [...]

Benefits of Dynamics CRM 2015

Dynamics CRM 2015 uses the same familiar and intuitive user interface as Microsoft Office. The learning curve is short and users become productive very quickly.
Dynamics CRM 2015 is highly configurable, and can readily be customized to meet specific requirements.
It is simple to add new entities and data items, or to create workflows to align with business processes. Published APIs make it easy to interface CRM to other systems, and custom code can be incorporated into the solution to meet unique requirements.
Dynamics CRM 2015 integrates seamlessly with Microsoft Outlook, Microsoft Office and SharePoint to deliver outstanding productivity. Everything is ‘hooked up’ and accessible.
Dynamics CRM 2015 is accessed through your web browser. Notebook, tablet and smartphone users can access Dynamics CRM 2015 from wherever they are in the world. iPad users can use the supplied app for an enhanced mobile experience.
Dynamics CRM 2015 ties together customer information collected and processed by Marketing, Sales and Customer Service terms, and stores the data in one secure, accessible repository, giving you a true 360° view of your customers.
Dynamics CRM is continually evolving. Not only that, Dynamics CRM 2015 works with other business solutions from Microsoft: Dynamics Marketing for full-service marketing, Parature for multi-channel customer interaction, Unified Service Desk for call centre operations and Power BI for data visualization.
Microsoft invests more than $9 billion annually in developing productivity solutions such as Dynamics CRM. Esuasive has been working with Dynamics CRM since version 3, released in 2005, and can support you every step of the way. Dynamics CRM users can also tap into a flourishing Dynamics CRM ecosystem.
Dynamics CRM 2015 is built on enterprise-grade Microsoft technologies, including the familiar .Net and SQL Server products. Dynamics CRM 2015 runs on premise on Windows Server, hosted on Microsoft Azure, or in the trusted and secure Microsoft Cloud.

Dynamics CRM 2015 represents great value for money. Dynamics CRM 2015 Online is available via a simple, flexible ‘per user per month’ subscription model.

Price offers are available for users of Microsoft Office 365 or those thinking of moving to the cloud. Get in touch to find out more about options and pricing.

Dynamics CRM in the cloud

  • Access from desktop, notebook, tablet and smartphone
  • All the features of Dynamics CRM on premise
  • No server infrastructure required
  • 99.9% service uptime, guaranteed
  • Data stored in the Microsoft trusted cloud

Find out more about the Microsoft trusted cloud here >

  • Powerful integration
  • No database administrator required
  • Automatic upgrades to the latest release
  • Highly scalable
  • Flexible subscription model

Find out more about data privacy here >

Marketing

Market Smarter.

Market to the right people. Engage prospects and nurture leads. Build a bridge between Marketing and Sales. Empower marketers to conceptualize, create and execute campaigns that drive revenues and demonstrate ROI.

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Sales

Zero in. Win faster. Sell more.

Visualize sales pipeline. Track opportunities. Access customer data on mobile devices. Hook into social networks. Dynamics CRM integrates perfectly with Microsoft Office for outstanding sales productivity.

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Service

Delight your customers.

Support customers via phone, live chat, email, web or social channels. Automate workflows. Monitor SLAs. Give field service staff mobile access. Enable customer self-service via a secure portal.

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Try Dynamics CRM 2015 for yourself

Let Esuasive guide you through a free 30-day fully supported trial. No strings, no commitment.

Click here to find out more > 

Request a Dynamics CRM demo

Schedule a demo of Dynamics CRM 2015 at your offices. Invite colleagues and explore what Dynamics CRM can do for you.

Click here to find out more > 

Our approach

We follow SureStep, Microsoft’s Dynamics implementation methodology. SureStep provides a template to define project phases, roles/responsibilities and best practice techniques to ensure a successful Dynamics CRM implementation.

We incorporate SureStep within a broader project governance / project execution model tailored to each customer. For most customers, this reflects a stage-gate, Prince2-based approach, but where customers prefer to take a more agile approach, we have adapted our proven agile evolved methodology to accelerate return on investment on CRM projects.

Moat- Dynamics CRM

Success Story : Moat UK Authority spoke with Moat Homes regarding their experience of working with Esuasive to implement Dynamics CRM and the [...]

Capita

Success Story : Capita Children Services The Challenge Capita Children’s Services sought an implementation partner willing to work collaboratively with stakeholders to specify, design, [...]