Every CRM project is different, but before choosing a partner, it can be helpful to have a broad idea of what a Dynamics CRM project might look like in terms of duration, effort and cost. Typically, projects fall under one of three ‘types’. Short and sharp projects meet a specific need or get you up and running very quickly, with minimal customization. Custom projects include a sensible amount of customization to align the delivered solution with business processes and ensure strong user adoption. Enterprise-wide projects aim to exploit Dynamics CRM to the full, hooking up marketing, sales, accounts and customer service to deliver a seamless customer journey.
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