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Managed Support |
When your CRM system is business-critical but in house support is problematic, a flexible managed support service can bring peace of mind.
If you have limited capability to support Dynamics CRM in-house, we can address your concerns and remove the risk by taking on support for Dynamics CRM on a managed basis.
Managed support from Esuasive covers:
- Full support for Dynamics CRM 2011, 2013, 2015
- Work flows, customizations
- Interfaces (Dynamics CRM side)
- Application of roll-ups
- 9-5, extended hours or 24/7 support
- Remote support
…with options to include:
- Hosting, e.g. on Azure
- Broad platform/infrastructure support
- SQL Server support
- Performance optimization
- Enhancements
- On-site support