Recently, Microsoft released the iOS, Android and Windows phone native applications to mirror the functionality provided by the Tablet applications against CRM Online.
We’ve just installed the application on some phones and pointed it to one of CRM Online environments running our CRM for Housing solution and it’s great to see that everything works straight out of the box with no additional configuration or customisation.
The offline capability works just as well.
I’ve included a few screen shots below to show the experience you get.
Entity list displayed
Views are available
Case management with fully functional Business Process Flows – shown in ‘offline’ mode
Records can be created offline
Familiar ‘Drillable’ dashboards are available
Touch sensitive records with relationships clearly accessible
Ability to read cached records when offline