We are outcome-driven. We think and act as strategic partner, and that means focusing on outcomes, and on delivering value rather than simply saying yes to every requirement. It is easy for users to describe requirements in terms of ‘like we do it now, but in the new system’. We go deeper. Sometimes that means we will challenge orthodox thinking, or even push back against specific requirements, especially where we can visualise a better way of doing things.
We also aim to shorten time to value – the time it takes to deliver new systems and realise the benefits. We do this in two ways. Firstly, by basing every customer solution on our own pre-developed, sector-specific software modules, which significantly accelerates project timelines, And secondly, by enabling a team-at-a-time roll out of new applications, or application components, within the Esuasive application architecture, so that even when delivered incrementally each application will work seamlessly with other applications, accessing the same data repository to provide, from a data perspective, ‘a single version of the truth’.