Professional Services

If you are using – or thinking about using – Dynamics 365 and Power Apps, but feel an injection of expertise could help you accelerate delivery, make the most of what the Dynamics 365 platform offers or simply help to bring your project back on track, we can help.

Esuasive offers a broad range of consulting services designed to help customers wanting to exploit the power and flexibility of Dynamics 365.

We are unashamedly specialists, with deep expertise in Dynamics 365 and the Microsoft enterprise technology stack – Power Apps, Portals, SharePoint, PowerBI, Teams and more. We combine these skills with sound project management and business analysis skills to help customers plan, design, develop, test and deliver Dynamics 365 and Power Apps solutions for Marketing, Sales, Customer Service, CRM and Finance.

How we can help

Bespoke Solutions

If your needs are a little different and an out-of-the-box implementation does not fit the spec and will not deliver the benefits you expect, we can help. We know Dynamics 365 inside out, especially how to leverage all of the functionality Dynamics 365 offers to create no-code bespoke solutions that stay true to the Dynamics 365 architecture and avoid fragile, difficult to maintain custom coding.

Application Support

If you are struggling to keep on top of your current Dynamics 365 CRM system workload, have no one to turn to when problems crop up or just need some extra resource from time to time to keep up with change requests, we have a solution for you. We offer a managed Dynamics 365 support service, configurable to meet your needs, and budget, and delivered via a flexible pay-as-you-go call-off contract.

Unified Interface

Microsoft has set a deadline – 30 September this year – by which all Dynamics 365 CRM customers must transition to the Unified Interface. There will be some work to do, although luckily not too much, but not getting it right will leave your users frustrated and ma impact business processes. We have done this many times and we can guide you through the process to ensure a smooth, pain-free upgrade.

Project Recovery

Project recovery is all about our getting your stalled or runaway CRM project back on track, fast. We are not claiming to be miracle workers but what we can do is bring a combination of strong project management, an agile approach, broad experience of all kinds of CRM solutions and deep Dynamics 365 technical skills to re-engage stakeholders, reset expectations and re-energise your project, ensuring a positive return on investment.

Need help? Get in touch