Webinars

Managing rent arrears effectively requires timely intervention, clear documentation, and a consistent approach. Esuasive’s Arrears Management module - part of the Esuasive Housing solution - is built on Microsoft Dynamics 365 and Power Apps, helps Housing Associations and Local Authorities improve arrears performance while ensuring compliance with legal frameworks.

Responding efficiently to tenant issues is key to delivering exemplary customer service. This 45-minute webinar showcases how Esuasive’s CRM and Customer Service module supports contact centre teams by providing a single view of the customer, integrating data across property, tenancy, repairs, and rent accounts. We’ll demonstrate how the system streamlines case management and improves resolution rates at first point of contact.