Handling ASBs in Dynamics 365 for Housing | 12 September | 11 am
Dynamics 365 for Housing has been built from the ground up to meet the needs of housing associations and other social housing providers. Dynamics 365 for Housing transforms the traditional property-centric view of social housing, putting the customer at the centre to reflect the complex relationships between tenants, accounts, properties, activities/cases and external service providers, incorporating pre-configured, customizable workflows to provide out-of-the-box support for all common social housing processes.
Dealing effectively with anti-social behaviour cases whilst ensuring staff are properly protected is a challenge faced by Housing Associations and local Authorities alike. Dynamics 365 for Housing includes specific support for ASBs, by:
- Linking tenants, tenancies, properties and cases, streamlining the case management process
- Incorporating and end-to-end workflow for ASB cases
- Enabling Neighbourhoods teams to record information using the built-in Dynamics 365 mobile app
- Allowing staff to easily create action plans and risk assessments
This webinar runs for approximately 45 minutes. For those who wish to go a little deeper we will stay online to answer questions and explore specific features in more detail.