Webinars

Streamline Complaints Handling with Dynamics 365 for Housing | 12 September | 11 am

How effectively, and quickly, customer complaints are resolved is a key metric of service quality and customer satisfaction. In this live streaming webinar we will show how Esuasive’s Dynamics 365 for Housing:

  • Streamlines complaints handling, with built in escalations
  • Incorporates a customisable complaints workflow
  • Links tenants, tenancies, properties and cases
  • Enables multi-channel, two-way customer communication
  • Tracks performance through pre-configured dashboards

This webinar runs for approximately 45 minutes. For those who wish to go a little deeper we will stay online to answer questions and explore specific features in more detail.

Register here