Streamline Complaints Handling with Dynamics 365 for Housing | 12 September | 11 am
How effectively, and quickly, customer complaints are resolved is a key metric of service quality and customer satisfaction. In this live streaming webinar we will show how Esuasive’s Dynamics 365 for Housing:
- Streamlines complaints handling, with built in escalations
- Incorporates a customisable complaints workflow
- Links tenants, tenancies, properties and cases
- Enables multi-channel, two-way customer communication
- Tracks performance through pre-configured dashboards
This webinar runs for approximately 45 minutes. For those who wish to go a little deeper we will stay online to answer questions and explore specific features in more detail.