Webinars

Housing
Local Government
Membership

Housing

Handling ASBs in Dynamics 365 for Housing

(21 May 2020) 11am

Every anti-social behaviour case demands that victims’ concerns are properly addressed, that witnesses are protected, and that staff have the support they need to deal firmly with perpetrators. Esuasive’s Dynamics 365 for Housing ASB module aligns with sector best practice, guiding your users to ensure relevant facts are recorded, correct process is followed and outcomes are supported by appropriate documentation.

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Managing Arrears with Dynamics 365 for Housing

(18 June 2020) 11am

Managing arrears is a critical Finance responsibility. In this live streaming webinar, we show how Dynamics 365 for Housing automatically flags actual and potential arrears cases, enables Finance users to prioritise cases for follow up and ensures all interactions with tenants are fully and accurately recorded in support of court action, evictions, etc.

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Streamline Complaints Handling with Dynamics 365 for Housing

(16 July 2020) 11am

How quickly and effectively customer complaints are resolved is a key metric of service quality and customer satisfaction. In this live streaming webinar we will show how Dynamics 365 for Housing streamlines complaints handling, with built in escalations, customisable workflows and built-in KPI reporting via preconfigured dashboards.

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Local Government

No current webinars available. Please check back soon.

Membership

No current webinars available. Please check back soon.