Webinars

Managing arrears is a critical Finance responsibility. In this live streaming webinar, we show how Dynamics 365 for Housing automatically flags actual and potential arrears cases, enables Finance users to prioritise cases for follow up and ensures all interactions with tenants are fully and accurately recorded in support of court action, evictions, etc.

How quickly and effectively customer complaints are resolved is a key metric of service quality and customer satisfaction. In this live streaming webinar we will show how Dynamics 365 for Housing streamlines complaints handling, with built in escalations, customisable workflows and built-in KPI reporting via preconfigured dashboards.